Cookie Policy

At Pettifers Hotel, we want your visit to our website to be smooth, secure, and personalised. To make this possible, we use cookies — small text files stored on your device that help us understand how visitors interact with our site, remember preferences, and improve overall performance.

What Are Cookies?

Cookies are small files that websites place on your computer, phone, or tablet. They allow websites to recognise your device and store certain information about your preferences or activity. Some cookies are essential for the website to function properly, while others help improve performance or provide a more tailored browsing experience.

How We Use Cookies

1. Essential Cookies
   These cookies are required for the website to work correctly. They enable basic functions such as navigation and secure access to booking features. Without them, the site cannot operate properly.
2. Performance and Analytics Cookies
   We use these to understand how visitors use our website — for example, which pages are most popular and where improvements can be made. This helps us create a better experience for you.
3. Preference Cookies
   These cookies remember your settings and choices (such as language or region), ensuring your experience is consistent when you return to the site.
4. Advertising and Third-Party Cookies
   In some cases, we work with trusted third-party services such as Google Analytics and Facebook Pixel. These cookies help us track anonymous usage data and improve our advertising. They do not personally identify you, but they do allow us to make our marketing more relevant.

Your Control and Consent

When you first land on our website, you will be asked whether you would like to accept cookies. You can:

• Accept all cookies
• Reject non-essential cookies
• Adjust your cookie settings

You are free to change your choice at any time by clearing or blocking cookies through your browser settings. Please note that blocking certain cookies may affect how some features of the website function, but essential services (such as making a booking) will remain available.

For guidance on managing cookies in your browser, you may find All About Cookies helpful:
https://www.allaboutcookies.org

Legal Compliance

Our use of cookies is designed to comply with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). These laws ensure that your personal data is handled fairly, transparently, and securely.

Updates to This Policy

We review our Cookie Policy regularly to make sure it reflects current practices, technologies, and legal requirements. Any updates will be published on this page with a revised date.

Questions

If you have any questions about how cookies work on our website, or how your data is handled, please contact us:

 📧 info@pettifershotel.co.uk
☎ +44 (0)1666 815060