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Booking Conditions

At Pettifers, we believe in offering you the best value for your stay. That’s why we promise you the Best Price Guaranteed when you book directly with us. No need to search elsewhere — you’re getting the lowest rates, exclusive perks, and unmatched service when you reserve your room on our website.

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Best price and exclusive tariffs on our website

We guarantee you will not find lower prices on any other website.

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Real time availability

For all rooms and immediate booking confirmation.

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Security in your transaction

We follow the highest standards of security protocol.

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Privacy Policy

We care about the privacy of your personal data.

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Booking confirmation by e-mail / SMS

You will receive an email confirmation with the reservation and if you wish, you may request that we confirm your booking by mobile SMS.

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Modification of booking

If you wish to change your dates or other details of your reservation please contact us by phone or e-mail.

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Cancellation of booking

If you need to cancel your booking, you can cancel online by following the unique link that will be in your confirmation email. Once you complete this cancellation, you'll receive an email confirming the cancellation. Please do check our cancellation policy and your booking details, to see how to cancel free of charge, and to check for any payment or cancellation conditions that may be specific to your booking. If you can't find your confirmation email, just contact us directly and we'll help you.